National Sales Support

About us

At Hellmann we are: caring, entrepreneurial, forward-thinking, reliable and so much more!

We put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global logistics company. It means much more than that: You will become part of a supportive team and have a strong loyal leader behind you. Dare to think outside of the box? Your creativity has no limits and we will give you the opportunity to try out new things. Are you ready to rock the future with us?

About the job

We are looking for a dedicated, energetic and experienced National Sales Support to join our team on a full time basis located in our Bankstown office.
Bring your flexible, Can-Do attitude to work every day and enjoy being part of an amazing team. As well as having experience in a similar role, some responsibilities include, but are not limited to:

Support AU HOS/ KAM/field sales’ sales activities, mainly
Support opportunity & lead management for salespersons – entered into CRM (known as HISA)
Support Customer Implementation as needed
Support customer planning/forecasting/budgeting – via reporting to AU HOS
Identify and qualify leads – if required into /via HISA
Support and direct CRM (HISA) requirements
Produce Presentation reports (using PPT, excel and Power Bi)
Produce various reporting as directed by AU HOS
Provide quality proposals to the RFQ sponsor for validation and submission to the client – as needed
Receives, records, and assign sales lead based on standard operating procedure for sales lead administration in HISA
Manage the interface to Products/Operations in case of complaints
Retrieve quotations from Product and collect general market/customer intelligence
Support sales management to deliver upon the value added sales process in line with showing quantified value to the customer.
As part of customer implementation maintain and file updated customer SOP’s and CSIs.
Maintain database, statistics and essential files on pertinent sales information.
Other tasks and responsibilities which may be assigned as and when required by Hellmann AU management

Customer service is crucial in this role which means you will need to exercise a level of professionalism and understanding when it comes to customer needs.

About you

We will help you be successful in this role. To start you will need:

General Freight Forwarding/Sales Training
Experience in a sales support or data management role is preferred.
Experience in international forwarding industry
Excellent communication skills, both written and verbal.

Your professional presentation and communication skills, along with true passion for providing exceptional customer experiences will play a major role in achieving success, both professionally and personally.

About our specials

Not only will you be joining an amazing and supportive business that provides the best Freight & Logistics services, you will also get:

A competitive remuneration package
Employee Bonus Scheme
Strong and supportive leadership team

If you are an experienced National Sales Support who thrives on delivering exceptional customer service and growing & developing our business, then we want to hear from you!

About our benefits

Team Building

Monthly team activities to bring the team together and support charities

Supportive Work Culture

Work in a safe, multi-cultural, inclusive environment where everyone is respected

Development

We always look internally before advertising externally for open positions within the company

Flexible working conditions

We have a flexible work - life balance scheme

About the next steps

If you are excited by this fantastic opportunity and have what it takes to excel within this business, then click APPLY NOW!

Hellmann Worldwide Logistics is an equal opportunity employer.