About us

At Hellmann we are: caring, entrepreneurial, forward-thinking, reliable and so much more!

We put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global logistics company. It means much more than that: You will become part of a supportive team and have a strong loyal leader behind you. Dare to think outside of the box? Your creativity has no limits and we will give you the opportunity to try out new things. Are you ready to rock the future with us?

About the job

Receives notification of a new shipment from the Client or from an overseas office and, based on this, performs the follow-up
Performs the activation of loads with the origin office by email or Quick booking
Share booking instructions with origin
Checks shipment details together with customer, shares booking and requests NCM to declare
Checks HBL as per customer instructions and MBL sent by origin
Checks date on board as per booking
Notifies the customer in case of any delay and/or sends the PREALERT with confirmation of cargo in transit
Informs the commercial sector of the variations of the shipment so that they send the final quotation
Follows up cargoes in coordination for listed customers
Participates in meetings with customers
Control in CargoWase that what is declared in the system matches the HBL approved by the customer
Performs valuation in system: applies net and sales for shipment and control final estimated profit
Performs intercompany invoice control of each shipment (approval and/or dispute)
If there is any seal difference and/or bad condition, CSV initiates the discrepancy query with origin and follows up accordingly
Controls and avoids discrepancies in invoices

About you

Degree in international trade, logistics management or related field
Two years of previous industry experience
Completion of any industry related coursework is a plus
Organizational skills
Time management and prioritization
Customer focused
Adaptable / flexible to high pressure environments
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), email and internet
Proficient in world geography, shipping documentation and preferably Incoterms
Strong written and verbal communication skills in Spanish and English
Ability to calculate figures and amounts such as freight rates, discounts and other percentages
Analytical skills / problem solving ability
Leadership skills: able to train, coach and develop subordinates

About our specials

Not only will you be joining an amazing and supportive business that provides the best Freight & Logistics services, you will also get:

Hybrid work
Supplementary insurance
1 administrative day per semester
Vacation bonus
Flexible working hours

About our benefits

Team Building

Monthly team activities to bring the team together and support charities

Supportive Work Culture

Work in a safe, multi-cultural, inclusive environment where everyone is respected

Development

We always look internally before advertising externally for open positions within the company

Flexible working conditions

We have a flexible work - life balance scheme

About the next steps

If you are excited by this fantastic opportunity and have what it takes to excel within this business, then click APPLY NOW!

Hellmann Worldwide Logistics is an equal opportunity employer.

Seafreight Import Customer Service