SSC Business Reporting & Analysis Specialist
About us
At Hellmann we are: caring, entrepreneurial, forward-thinking, reliable and so much more!
We put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global logistics company. It means much more than that: You will become part of a supportive team and have a strong loyal leader behind you. Dare to think outside of the box? Your creativity has no limits and we will give you the opportunity to try out new things. Are you ready to rock the future with us?
About the job
As a Business Reporting & Analysis Specialist, you will work closely with our sales team to provide regular performance overviews to our customers. Your primary responsibility will be to generate accurate and timely reports based on agreed-upon content, ensuring that our customers have the information they need to make informed decisions and support our business growth.
Specifically, you will:
-
Collaborate with the sales team to understand customer reporting requirements and develop comprehensive reporting templates
-
Gather and analyze data from various sources to generate accurate and insightful reports
-
Ensure that reports are generated in a timely manner, adhering to agreed-upon deadlines and formats
-
Conduct regular reviews of report content and design to ensure that it remains relevant and useful for our customers
-
Stay up to date with industry trends and best practices related to customer reporting, and proactively identify opportunities to improve our reporting processes and procedures
-
Participate in cross-functional meetings and collaborate with other departments as needed to ensure the successful delivery of customer reports
-
Maintain a high level of confidentiality when handling sensitive customer information
-
Utilize data visualization tool to present complex information in an easy-to-understand format
-
Lead and support new projects
-
Provide regular updates and recommendations to business partners or management teams on KPI and other relevant metrics
About you
We will help you be successful in this role. To start you will need:
-
Excellent communication and customer service skills
-
Strong analytical skills and attention to detail, with the ability to interpret complex data sets and present findings in a clear and concise manner
-
Basic knowledge in international air and sea freight forwarding business
-
Ability to plan and work under pressure to cope with periods of high workload and tight timelines
-
Fluency in English and other languages will be an advantage
-
Proficiency in MS Office such as advanced skills in MS Excel, PowerBI and VBA knowledge is preferred
About our specials
Not only will you be joining an amazing and supportive business that provides the best Freight & Logistics services, you will also get:
-
A competitive remuneration package
-
Employee Bonus Scheme
-
Strong and supportive leadership team
About our benefits
Team Building
Monthly team activities to bring the team together and support charities
Supportive Work Culture
Work in a safe, multi-cultural, inclusive environment where everyone is respected
Development
We always look internally before advertising externally for open positions within the company
Flexible working conditions
We have a flexible work - life balance scheme
About the next steps
If you are excited by this fantastic opportunity and have what it takes to excel within this business, then click APPLY NOW!
Hellmann Worldwide Logistics is an equal opportunity employer.
